English | Italian

"Wearable Gadgets Transform..." (Theme) The lastest total: 100+. you can read with page flip.

close
show list
related videos
Figueirense 0 x 2 São Paulo | Todos os Gols | 22/07/2012 | 11ª Rodada Brasileirão 2012
Sem Seedorf, Botafogo empata com o Atlético MG em jogo com emoção até o fim no Brasileirão
Newcastle United vs Liverpool Liverpool vs Newcastle United All Goals and Highlights Live Scor
Night Glow 2013 - Maringá PR
GOLAÇO Willian José - São Paulo 2 x 0 Bahia | 21/08/2012 | 2ª Fase Copa Sul-Americana 2012
[{ 2 0 1 3 }]
Continue »
Pop theme

Ebola usa,Hong Kong protesters,Royal Air Force,Tamil Nadu,PIMCO,Ahmadzai,Michael Phelps,Alan Pardew,windows 10,Taliban

Related theme

Wearable Gadgets Transform How Companies Do Business


goals em wilson

2013-10-22 02:40:06

Updated Oct. 20, 2013 7:52 p.m. ET

Big companies are putting wearables to work.

We've all seen gadgets that can measure our heart rates, how many calories we're burning or how many steps we take. Then there are devices that go even further, like Google Glass, which displays text messages and news feeds right up near our eyeballs.

Journal Report More in Leadership: Information Technology Video Chat

How safe is your data online? Readers put questions to The Wall Street Journal's big data-reporter Elizabeth Dwoskin and a panel of experts in this interactive video interview.

Now companies are figuring out how to use those kinds of gadgets to improve their business. They're giving wearables to employees and customers to gather subtle data about how they move and act—and then use that

    No results related

    Add now

information to help them do their jobs better or improve their buying experience.

Football teams, for instance, are putting monitoring devices in players' undershirts so coaches can tell exactly how fast they're moving and how hard they're exerting themselves. In offices, workers are getting smart badges that tell them how engaged or stressed they are during meetings, while warehouse crews are being supplied with talking glasses that warn them if they're about to fill an order incorrectly or crash their forklift.

For businesses, these gadgets represent a tremendous opportunity, but there is also a big risk involved. People will naturally resist real-world intrusions into their privacy, so businesses need to be very careful about asking employees and customers to strap gadgets on their heads, chests and wrists.

Early experiments with these gadgets have yielded a couple of valuable lessons. If companies push for wearable gadgets to pursue heavy-handed objectives, like ratcheting up efficiency or productivity, the move will invariably backfire and hurt morale. Instead, companies need to link up their goals with individual goals—such as using wearables to make an employee's job safer or more interesting, or giving customers a better deal.

Here are some of the new technologies out there and how companies are using them.

Office Networking, by the Numbers

To get a sense of what this approach looks like, consider the Hitachi Business Microscope—a gadget about the size of a company ID badge that workers wear on a lanyard around their neck.

The device is packed with sensors that monitor things like how workers move and speak, as well as environmental factors like light and temperature. So, it can track where workers travel in an office, and recognize whom they're talking to by communicating with other people's badges. It can also measure how wellthey're talking to them—by recording things like how often they make hand gestures and nod, and the energy level in their voice.

Workers can see how their communication habits and energy levels change depending on whom they're meeting or where—a one-hour brainstorming session with five colleagues where they energetically contributed, compared with the session where they just sat there.

The gadget's LCD screen displays real-time stats for personal feedback and benchmarking, and for implementing larger strategies to improve collaboration. According to Hitachi, one firm introduced the HBM after combining two product-design groups. Several weeks after the merger, the HBM showed little interaction between the two groups. The new manager, who came from one of the old groups, discovered that he was part of the problem, since data showed he was having little or no interaction with many new reports.

So, the new head intentionally made connections with direct reports who weren't previously part of his group. Others struck up new working relationships after they discovered there were people in the other group they could be collaborating with but weren't.

For these setups to work, though, companies need to take privacy into account. Sociometric Solutions Inc., which developed a product similar to the HBM, suggests three approaches. First, let users know in advance exactly what's being tracked and analyzed. Second, assure them that managers see only aggregate data—not stats on individuals. Finally, make participation optional.

Keep the Warehouse Humming

Many big companies track how people move around their websites. Now they can use wearable devices to apply the same kind of analysis to how people move around their facilities.

Consider "smart glasses" developed by Vuzix that use software from SAP AG SAP +3.61% SAP AG ADS U.S.: NYSE $76.41 +2.66 +3.61% Oct. 21, 2013 4:07 pm Volume (Delayed 15m) : 3.34M U.S.: NYSE $77.00 +0.59 +0.77% Oct. 21, 2013 7:15 pm Volume (Delayed 15m): 38,119 P/E Ratio 23.65 Market Cap $90.03 Billion Dividend Yield 1.45% Rev. per Employee $334,856 10/21/13 SAP's Co-Head Is Into the Clou... 10/21/13 SAP's Co-Head Is Into the Clou... 10/21/13 Europe's Stocks to Watch: EDF,... More quote details and news » SAP in Your Value Your Change Short position . The glasses can be used in a variety of settings. In distribution centers, for instance, a high-definition camera in the glasses scans bar codes and then offers warehouse workers voice and visual data on a head-up display. The glasses can warn workers about a number of things—for instance, that an item is fragile and they need to be careful when picking it up, or that they grabbed the wrong item for an order.

When connected to SAP software that manages warehouses, the glasses can monitor traffic flow around the building. They can suggest to workers what item on their list they should pick up next and give them the best route to get there—and warn them if they're about to collide with another vehicle.

Workers can also use the glasses to take more of a hands-on role. For instance, to solve a technical problem, such as a malfunctioning piece of equipment, a forklift operator can have a video chat with a remote expert, who is projected onto the lens's screen.

But, once again, companies that try these kinds of systems need to be careful. Research consistently shows that using new technologies to boost efficiency alone will backfire—workers will start to resent the intrusion. Instead, companies that introduce wearables should aim for goals like worker safety and autonomy. They should stress that the gadgets will mean fewer accidents, fewer returns to deal with and more chances to solve problems themselves.

Putting the Magic Kingdom Under the Microscope

Organizations can also use wearables to improve customer experience. Walt Disney Co. DIS +0.69% Walt Disney Co. U.S.: NYSE $67.61 +0.46 +0.69% Oct. 21, 2013 4:00 pm Volume (Delayed 15m) : 4.83M U.S.: NYSE $67.55 -0.06 -0.09% Oct. 21, 2013 5:45 pm Volume (Delayed 15m): 18,875 P/E Ratio 20.28 Market Cap $119.96 Billion Dividend Yield 1.11% Rev. per Employee $266,446 10/20/13 Wearable gadgets are transform... 10/18/13 Why Disney Briefly Weighed Sel... 10/18/13 Why Disney Briefly Weighed Sel... More quote details and news » DIS in Your Value Your Change Short position 's Walt Disney World Resort, for example, is testing wristbands equipped with RFID transmitters at its Orlando, Fla., park that are designed to make visits as seamless as possible. Guests can use the bands as a hotel-room key, park ticket and charge card by touching an RFID reader. (A PIN number is needed to make purchases, though.) The bands also connect to Disney's forthcoming vacation-planning system, where guests will be able to make reservations for meals, reserve attractions in advance and share vacation photos, among other things.

So, for instance, when visitors reserve passes for various attractions through Disney's website or app, the band will serve as a ticket. Long-range RFID readers, meanwhile, can do things like help staffers greet guests by name when they enter a hotel lobby. (Disney is also testing RFID-enabled cards that work the same way as the bands but aren't read at long range.)

Down the road, Disney may use the aggregate data from the RFID readers to get a much clearer picture of things like wait times and how guests flow through the parks. The company will then be able to adjust its offerings to smooth out the visitor experience. It could encourage guests to visit a less busy area of the park by allowing them to choose, in real time, another attraction for its FastPass+ program, which lets people enter rides with only a short wait. Usually, visitors must make those choices in advance.

Disney has put a number of safeguards in place to protect privacy. Most simply, guests won't have to participate in the program if they don't want to. Those who do can control the level of privacy they want. Beyond that, the bands don't store a visitor's personal information. Instead, the bands have a randomly assigned code that securely links to an encrypted database with user information.

For the Good of the Team

One of the most extensive experiments with wearables isn't in a conventional business—it's on the Buffalo Bills' practice field, where players wear OptimEye monitoring devices from Catapult Sports embedded in their undershirts. Each matchbox-size device is packed with gyroscopes, accelerometers and magnetometers that work with GPS systems to measure the players' acceleration, top speed, changes of direction and total distance run.

Coaches used to apply the eyeball test to gauge the fatigue of players. Now their laptops can crunch the data from the sensors to come up with a "PlayerLoad" stat, letting them see in more objective terms if anyone is overworked—a common cause of injury. If a coach sees that the tackle's total distance run is too high during a Tuesday practice, he knows to reduce the amount of running on Wednesday.

The devices can also get different coaches on the same page. A rookie linebacker, for instance, practices with special teams and defense, units run by different coaches. By analyzing data from the linebacker's wearable device, the coaches can work together to plan his time and intensity level with each practice squad and avoid overtraining.

There is also a long-term strategy at work. By collecting and analyzing data throughout this season, the Bills will be able use the ever-larger data samples to mine new insights while refining each position's safety standards.

A football team doesn't seem to have much in common with an everyday office, but their example holds a vital lesson. Every level of the organization—from players to coaches to the front office—buys into the wearables initiative because it emphasizes goals they all share: protecting players' health while improving their game. Companies that find ways to get their goals aligned with employees and customers can give themselves a big advantage.

Mr. Wilson is a senior researcher at Babson Executive Education. He can be reached at reports@wsj.com.

View Original Article: wsj.com
Disclaimer statement: The point of this article or rights belongs to the authors and publishers. We take no responsibility for the content of this article and legitimacy.
Do you have any questions about this article, please contact the news source wsj.com.
Or contact us

Share

Write an article relevant this topic share on facebook share on twitter share on google plus share on oknews share on linkedin share on digg share on reddit share on newsvine share on pinterest share on netlog share on tumblr share on delicious send email print add to favorite

"Wearable Gadgets Transform..." IN THE COMMUNITY!

Facebook
    Twitter

      PHOTO

        No results related
      Share one Sentence

      Manage my submission

      [{"b":"g","i":"27992","t":"Beauty Foods That Can Help Women Reduce Their Make-Up Expenses","a":1},{"b":"c","i":"1839529","t":"Featured Stories","a":2},{"b":"b","i":"1211966","t":"Criminal Minds Season 10 Premiere: Where to Watch 'Jennifer Love Hewitt as Agent Kate Callahan' Online","a":3},{"b":"b","i":"1211975","t":"Amitabh Bachchan, Priyanka Chopra among Bollywood stars to hail Mary Kom's gold medal at Asian Games 2014","a":4},{"b":"b","i":"1211976","t":"Asian Games: Twitter erupts with contrasting emotions as boxer L Sarita Devi refuses bronze, Mary Kom wins gold","a":5},{"b":"d","i":"896386","t":"A wet start to October!","a":6},{"b":"c","i":"1839508","t":"Some sun, some storms today","a":7},{"b":"b","i":"1211939","t":"VersionOne Announces AgileLIVE\u2122 Webinar Series: Challenges and Rewards of DevOps\r\n\t\t\t\t\t\t\t\t\t\t\tFeatured presenter Damon Poole to share ideas for accelerating the benefits of DevOps","a":8},{"b":"b","i":"1211941","t":"Advantage Insurance Completes Corporate Re-Branding - Yahoo Finance Canada","a":9},{"b":"b","i":"1211944","t":"Hong Kong Occupy leader says protests will spread 'like flowers' | Business Standard News","a":10},{"b":"f","i":"1102672","t":"VMware Announces VMware Workstation 11 and VMware Player 7 Pro","a":11},{"b":"f","i":"1102671","t":"QLogic Launches Next-Generation 10Gb Ethernet Adapters Through QLogic Channel Partners","a":12},{"b":"d","i":"896370","t":"Brooks Automation Acquires FluidX, a Leading Provider of Consumables and Instruments Used for Biological Sample Storage","a":13},{"b":"d","i":"896374","t":"kofax limited UK Regulatory Announcement: Director\/PDMR Shareholding","a":14},{"b":"d","i":"896377","t":"Director\/PDMR Shareholding","a":15},{"b":"b","i":"1211925","t":"Sprague Resources LP Announces Closing Of Metromedia Energy Acquisition","a":16},{"b":"d","i":"896358","t":"2MW of Solar Energy Admitted into Cornell University","a":17},{"b":"f","i":"1102650","t":"10 things to know Wednesday","a":18},{"b":"b","i":"1211920","t":"Mary Kom wins first gold in women's Asian Games boxing","a":19},{"b":"b","i":"1211900","t":"New SunEdison Polysilicon Technology to Slash Cost of Solar Power\r\n\t\t\t\t\t\t\t\t\t\t\tProprietary technology will contribute to 400 watt \/ $0.40 per watt peak solar panel by 2016","a":20},{"b":"d","i":"896317","t":"Features: 10 shows around the UK marking Black History Month","a":21},{"b":"d","i":"896320","t":"Dempsey set to make his own name in NRC","a":22},{"b":"d","i":"896337","t":"Sotera\u00ae Wireless Appoints Rosemary Kennedy Chief Nursing Officer","a":23},{"b":"a","i":"1272140","t":"ADP Completes Spinoff of CDK Global - Yahoo7 Finance Australia","a":24},{"b":"a","i":"1272141","t":"Psilos Group\u2019s 2014 Healthcare Outlook Reports Insurers Must Reinvent Their Business Model Now to Compete in the New Healthcare Economy - Yahoo Finance UK","a":25},{"b":"a","i":"1272151","t":"Express Diagnostics thanks distributors, staff, and community in celebrating its 10th anniversary","a":26},{"b":"d","i":"896312","t":"WIRED Awake: 8 must-read articles for 1 October","a":27},{"b":"d","i":"896315","t":"Arsenal v Galatasaray - Match Preview","a":28},{"b":"a","i":"1272126","t":"Blaze Fast-Fire'd Pizza Coming Soon to New Orleans","a":29},{"b":"a","i":"1272137","t":"Featured Brokers","a":30},{"b":"b","i":"1211883","t":"TASER to Release Third Quarter 2014 Earnings on October 30 - Yahoo Finance UK","a":31},{"b":"b","i":"1211885","t":"Honda provides first look of F1 power unit","a":32},{"b":"a","i":"1272111","t":"Child porn charges dropped against artist","a":33},{"b":"g","i":"27984","t":"Great Fitness Apps For People Leading Hectic Lives","a":34},{"b":"b","i":"1211865","t":"Petrol price increase by 20 sen - Yahoo News Malaysia","a":35},{"b":"a","i":"1272098","t":"Five years on: Asian Correspondent launches new logo","a":36},{"b":"b","i":"1211864","t":"Fears council roads budget will see gritting cut","a":37},{"b":"b","i":"1211869","t":"Big B remembers Hrishikesh Mukherjee as a "genius" - Yahoo News India","a":38},{"b":"a","i":"1272077","t":"NoteSwift Joins Allscripts Developer Program","a":39},{"b":"a","i":"1272084","t":"Philips Secures 510(k) Clearance to Market the First Clinical Applications for its new Digital Health Platform - Yahoo Finance Canada","a":40},{"b":"e","i":"512355","t":"Gisele Bundchen Checks In at Paris Fashion Week","a":41},{"b":"b","i":"1211835","t":"Utah Educational Savings Plan Lowers Administrative Mail Delivery Fee","a":42},{"b":"b","i":"1211840","t":"Featured Brokers","a":43},{"b":"d","i":"896264","t":"Islamic State Closes In on Syria's Kobani, Kurdish Official Says","a":44},{"b":"a","i":"1272055","t":"FIMI Opportunity Fund, the Leading Private Equity Fund in Israel, has Concluded the Transaction to Acquire 40% of the Company's Shares","a":45},{"b":"a","i":"1272056","t":"IPXI\u00ae Announces Multi-Party Offering for Wireless Communications Standard Essential Patents\r\n\t\t\t\t\t\t\t\t\t\t\tLeading Companies, Universities and Laboratories Sponsor Pooled ULR Contract on IEEE 802.11n","a":46},{"b":"a","i":"1272060","t":"Graco Acquires U.K.-Based Alco Valves Group - Yahoo Finance UK","a":47},{"b":"a","i":"1272061","t":"Fifth Street Leverages New Co-Investment Capabilities in $195 Million One-Stop Financing Facility for BeyondTrust - Yahoo Finance Canada","a":48},{"b":"a","i":"1272062","t":"Chinese investment company acquires Alcatel-Lucent Enterprise","a":49},{"b":"a","i":"1272067","t":"Stock orders of $617-billion scrapped in \u2018fat finger\u2019 trading error\nAdd to ...","a":50},{"b":"a","i":"1272072","t":"Stock orders of $617-billion scrapped in \u2018fat finger\u2019 trading error\nAdd to ...","a":51},{"b":"d","i":"896239","t":"Social audit damns Cape Town City's sanitation delivery","a":52},{"b":"d","i":"896247","t":"Results of large-scale roll out of combination treatment for kala-azar in Eastern Africa","a":53},{"b":"d","i":"896252","t":"Tourico Holidays Introduces New Programs for Driving Partner Profits","a":54},{"b":"d","i":"896251","t":"Tourico Holidays Introduces New Programs for Driving Partner Profits","a":55},{"b":"d","i":"896229","t":"10 Things to Know for Today - NBC40.net","a":56},{"b":"f","i":"1102577","t":"10 Things In Tech You Need To Know Today","a":57},{"b":"g","i":"27962","t":"NeoSleeve 60% Off Coupon Deal Ending Tomorrow","a":58},{"b":"f","i":"1102556","t":"Surjik building a stronger scene in Saskatoon","a":59},{"b":"g","i":"27960","t":"9 Most Beautiful Running Trails in the U.S.","a":60},{"b":"f","i":"1102615","t":"The Mounted Warrior Museum is Calling All Troops","a":61},{"b":"f","i":"1102603","t":"10 things to know today","a":62},{"b":"d","i":"896196","t":"Morgans Hotel Group Opens the 359-room Mondrian London at Sea Containers","a":63},{"b":"d","i":"896170","t":"Wednesday #sgroundup: 5 SQ crew injured in New Zealand crash","a":64},{"b":"a","i":"1271995","t":"First Live Streaming Webcam in the Washington Monument Showcases Nation\u2019s Capital","a":65},{"b":"a","i":"1271975","t":"Your Letting Agent Has To Be Signed Up To A Redress Scheme From Today","a":66},{"b":"a","i":"1271982","t":"Why Is China Hoarding Gold? Alan Greenspan Explains","a":67},{"b":"b","i":"1211774","t":"BARTEC PIXAVI Introduces the Gravity X \u2013 Intrinsically Safe Camera","a":68},{"b":"d","i":"896145","t":"Appeals Court allows SIB to initiate judicial review","a":69},{"b":"g","i":"27943","t":"How to Increase Happiness and Overcome Sadness in Life","a":70},{"b":"d","i":"896154","t":"Indonesia's new fresh-faced, star-studded House feared inept","a":71},{"b":"d","i":"896153","t":"Indonesia's new fresh-faced, star-studded House feared inept","a":72},{"b":"a","i":"1271969","t":"AGRIBUSINESS","a":73},{"b":"d","i":"896132","t":"Alameda County Applauds 9th Circuit for Upholding Its Safe Drug Disposal Ordinance","a":74},{"b":"d","i":"896138","t":"Patchy dense fog this morning: Jim Teske's Forecast","a":75},{"b":"d","i":"896141","t":"Swiss imprisonment could end soon for ex SNC-Lavalin exec","a":76},{"b":"a","i":"1271947","t":"$2.4 million grant helps CCV meet today's demands","a":77},{"b":"a","i":"1271952","t":"ASHG Launches Scientific EventPilot® Meeting App with 3,500 Offline Abstracts for the Largest Human Genetics Meeting and Expo in the World","a":78},{"b":"b","i":"1211755","t":"Family Tree November subscription offer","a":79},{"b":"b","i":"1211761","t":"Vehicle tax disc changes - how will you be affected","a":80},{"b":"d","i":"896101","t":"No Tox Body-Home-Life Introduces New Premium Beard Oil for Men","a":81},{"b":"a","i":"1271931","t":"Ex SNC-Lavalin exec Riadh Ben A\u00efssa's fate in hands of Swiss judges - Yahoo News Canada","a":82},{"b":"d","i":"896086","t":"Springbok great stops by All Blacks training session","a":83},{"b":"c","i":"1839438","t":"On 9\/11, Osama bin Laden Set a Trap To Lure America Into Perpetual War. Is He Winning?","a":84},{"b":"d","i":"896061","t":"Novelis Opens World's Largest Aluminum Recycling Facility","a":85},{"b":"d","i":"896073","t":"National Herald scam: Delhi HC to decide on petitions by Sonia Gandhi, Rahul today","a":86},{"b":"d","i":"896075","t":"General Motors sales down 37% in September","a":87},{"b":"c","i":"1839429","t":"Echoes of Tiananmen in Hong Kong's 'most civil' disobedience","a":88},{"b":"b","i":"1211734","t":"Today, Oct. 1","a":89},{"b":"c","i":"1839425","t":"EE switches on 4G network in 18 more UK towns","a":90},{"b":"b","i":"1211714","t":"Novelis Opens World's Largest Aluminum Recycling Facility - Yahoo Finance Canada","a":91},{"b":"b","i":"1211723","t":"CocoAkvo - The First Coconut Water Distributor To Go Public Announces First Day Of Trading On GXG Markets' First Quote - Yahoo Finance Canada","a":92},{"b":"b","i":"1211711","t":"World-Renowned Plastic Surgeon Offers Top Ten Ways To Ensure Safe Surgery","a":93},{"b":"b","i":"1211689","t":"Free Headlines:","a":94},{"b":"a","i":"1271875","t":"Smethwick arson attack: Police hunt blue Vauxhall Corsa","a":95},{"b":"a","i":"1271887","t":"North Pole library moving to new building","a":96},{"b":"a","i":"1271889","t":"Element Orlando Slated to Open in July 2016 less than a mile from Universal Studios Orlando","a":97},{"b":"a","i":"1271869","t":"Pipeliner CRM Releases White Paper: Surveys Customers on Ease and Speed of Getting CRM Up and Running","a":98},{"b":"a","i":"1271872","t":"Health community debates impact of EU elections","a":99},{"b":"b","i":"1211654","t":"Bce, depositi overnight salgono a 24,596 mld, prestiti 1,143 mld","a":100}]

      100

      Beauty Foods That Can Help Women Reduce Their Make-Up Expenses